At Traveling Ground, we are dedicated to serving our customers with the best customer service experience. If you encounter any issues with your order, please reach out to us, and we will address and resolve it swiftly.

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For immediate assistance, you can contact us directly via email at contact@travelingground.com or give us a call at 214-725-1607

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Every product we offer is professionally inspected, thoroughly cleaned, and meticulously repaired if needed. Our goal is to provide you with a sense of comfort and ease in the used bike market, ensuring you receive a quality product that exceeds your expectations.

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We are here to make your experience as smooth and enjoyable as possible. Your satisfaction is our top priority.

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At Traveling Ground, your privacy and safety are our top priorities. We are committed to protecting your personal information and ensuring a secure shopping experience. Here’s how we handle your data and safeguard your transactions:

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• Use of Contact Information: We use your email addresses and phone numbers for purposes related to your purchases, bike trade-ins, and sales. Additionally, we may send informative and promotional emails that we believe will interest you. You can opt out of promotional emails at any time.

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• Secure Payments: We use trusted third-party banking services to verify and secure payments. This ensures that your payment information is protected and your transactions are safe.

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If you have any concerns about your privacy or the security of your information, please do not hesitate to contact us at contact@travelingground.com or call us at 214-725-1607 for assistance. Your trust is important to us, and we are committed to maintaining a safe and secure environment for all our customers. Thank you for choosing Traveling Ground.